Design-driven companies perform better

The DMI Design Value Index measured design-focused publicly traded companies’ performance against the larger stock market. For a company to be counted as a design-led, it must meet six design management criteria:

  1. The organisation must be publicly traded in the US for 10+ years.
  2. The scale of the design organisation and deployment is an integrated function.
  3. Growth in design-related investments and influence have increased overtime.
  4. Design is embedded within the organisational structure.
  5. Design leadership is present at senior and divisional levels.
  6. There is a senior-level commitment to design’s use as an innovation resource and integrative force.

These criteria assessed whether design was a long term strategic priority, built into the organisation’s structure, and well resourced through hiring practices, facilities, and technologies. Qualifying companies needed a design-focused C-level executive and CEO and leadership team publicly recognising the importance of design in their work and publicity.

Simply put, design is a method of problem-solving. Whether it is an architectural blueprint, a brochure, the signage system at an airport, a chair, or a better way to streamline production on the factory floor – design helps solve a problem.

The Design Management Institute

The DMI, funded by Microsoft, identified fifteen companies that meet all six criteria, including Apple, IBM, Nike, Procter & Gamble, and Starbucks. Results showed that design-led companies outperformed the S&P 500 index by 228% over ten years.

Motiv and DMI developed eight ways in which a company could improve its performance through design:

  1. The Wow factor
  2. Brand expression
  3. Solving unmet user needs
  4. Develop better customer experiences
  5. Rethinking strategy
  6. Hardware/software/service integration
  7. Market expansion through persona development and user understanding
  8. Cost reduction

If you want to know more, view the DMI’s Design Value Index and it’s Design value system that makes use of the Capabilities Maturity Model.  

Initial mapping of Learning Designer competencies

Photo by Startup Stock Photos on Pexels.com

I spent some time a few months ago mapping the knowledge, skills, and behaviours of a Learning Designer. I separated the role into three areas; learning, technology, and design. The learning competencies cover having a clear definition of quality and what good learning and teaching look like. The technology competencies focus on the development of learning materials and the use of multimedia. The design competencies cover the process of working with subject matter experts, usually academics, to co-design learning with an understanding of the other two areas.

This list is not exclusive, and I sure it has changed since my team has taken my rough workings and corrected it based on their practice.

Learning (Quality)

  • Learning theory/models 
    • Kolbs learning cycle 
    • Blooms [Digital] Taxonomy
    • Spaced learning and the forgetting curve
    • SAMR 
    • Active Learning inc. SCALE-UP
    • The PAR model (Presentation, Activity, Review
    • Merrill’s First Principles of Instruction
    • eTivities (G.Salmon) 
  • Accessibility (WCAG 2.1)  
  • Quality frameworks
    • Quality Matters 
    • Online Learning Consortium Scorecard 

Technology (Development)

  • Typography 
  • Images/photography 
  • Audio 
  • Video – hardware and software, production process 
  • HTML & CSS (Javascript?)
  • Theory 
    • Dual coding  
    • Mayer’s principles for multimedia learning

Design

  • Design thinking 
  • Student centered design 
  • Personas 
  • ADDIE (Analysis, Design, Development, Implementation, Evaluation) 
  • Rapid Prototyping (agile) 
  • Kirkpatrick’s levels of evaluation 
  • Design workshop structure 
  • Design workshop facilitation 
  • Module Storyboard/map 
  • Scheduling & Project Management 
  • Good practice examples 

Scholarship and continuous improvement

On top of these three skillsets, it is essential that a Learning Designer working in higher education maintains personal scholarship and operates in continuous improvement cycles. Scholarship is a set of principles and practices that allow a practitioner to ensure their methods are valid and trustworthy through rigorous enquiry. This may be through applying published research or carrying out structured research on their outputs. Continuous improvement cycles ensure that the Learning Designer gets better from every course they develop through reflecting on what has worked, what hasn’t, learning from this and then experimenting with new and emerging practices. 

Let me know what I have missed via my Twitter account.